Events

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Services Innovation presents challenges beyond its traditional, older sibling, Product Innovation. The output of services is often less tangible, harder to articulate and test. The  ongoing, ever-present, support requirements are insatiable.

This briefing will outline Service Innovation principles and techniques from the leading edge of practice. It will also identify the key skillsets being used to develop and deliver excellence in services for customers, users and providers.

About the speakers:
 
Brian Hayes, Managing Director, Global Transaction Services, Citibank Europe plc
Brian is responsible for the strategy, development and performance of Citibank’s (Citi) Global Transaction Services (GTS) franchise in Ireland. He is also responsible for Citi Innovation Labs, EMEA and set up the first Research, Development, Innovation and Learning Centre in the Financial Services industry in Ireland based in Citibank Europe plc headquarters in Ireland.

Kevin Johnson
Kevin was appointed CEO of the Credit Union Development association in 2008, prior to this he had over 25 years experience of providing financial services to members of EBS Building Society, where he held many senior management positions.  He has headed up each of the core product businesses, in particular savings, investments, residential mortgages, personal lending, life and general insurance, and was responsible for establishing and developing a Member Contact Centre, a Business Innovation Centre, and the bancassurance business.

Keith Finglas
Keith spent twenty years in programme management with G.E. (U.S.A.), Guinness and Intel in Europe, the U.S.A., South America and the Far East, before setting up Innovation Delivery Ltd. with Chris Kurjan. With Chris, Keith has developed services innovation courses for Smurfit Business School’s Executive Education programme: these programmes have been delivered to the Irish Stock Exchange and An Garda Siochana, while a customised programme has also been delivered to the world-wide marketing team of the IDA.

Event Details:
 
Date: Wednesday 1st February 2012
Time: 8am - 9:30am Briefing (Registration & Networking starting at 7.30am)
Venue: Dublin Chamber of Commerce, 7 Clare Street, Dublin 2

This event is complimentary for Dublin Chamber members but early booking is essential. To register please email international@dublinchamber.ie.

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The Enterprise Europe Network unit in Galway Chamber will host a special lunch time briefing session for members and non-members to outline some of the key trade and investment opportunities for businesses in the UK. The event will be hosted in conjunction with the British Embassy and all are welcome. As this is a lunchtime event and to ensure sufficient spaces are reserved, please ensure to register your participation. Also, if you would like to request a one-to-one meeting with a representative from the British Embassy to discuss your own business requirements for the UK, please also indicate this in your email.

Date: Tuesday, 7^th February 2012

Time: 12.30pm

Venue: Galway Chamber of Commerce

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The Competitiveness and Innovation Framework Programme (CIP) ICT Policy Support work programme supports the realisation of European policies and in particular the Digital agenda for Europe and is aligned with its priorities. It aims at stimulating smart, sustainable, and inclusive growth by accelerating the wider uptake and best use of innovative digital technologies and content by citizens, governments and businesses. 

This year the main focus will be on the following five themes:

• ICT for “Smart Cities”
• Digital Content, open data, and creativity
• ICT for health, ageing well, and inclusion
• ICT for innovative government and public services
• Trusted e-services and other actions

At the Information Day there will be discussions on:

• The objectives in the above five themes
• Best practices in making an ICT PSP proposal
• Funding instruments
• Tools for partnership
• Networking opportunities for participants, where you will have the opportunity to present a summary of your project idea, using PowerPoint, addressing an objective in this work programme, for about 3-5 minutes, depending on the number of participants requesting this.   

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Do you want to source, understand and win public sector business?
 

We are delighted to invite you to our National Procurement Day's Conference due to take place on February 16th 2012. This event aims to address the issues faced by businesses in winning tenders in Ireland, the UK and across Europe. This event is part of the 'Are tenders on your radar?' procurement workshops initiative.

Venue: The Alexander Hotel, 41 - 47 Fenian Street, Dublin 2

Price: Free!

08:00 - 09:00: Registration and Networking

09:00: Welcome by Chair, Mr. Peter Brennan, Bid Management Services

09:15: Opening address by Brian Hayes TD, Minister of State at the Department of Finance with special responsibility for the Office of Public Works (OPW)

09:45: Recent Trends in Public Procurement in Ireland, the UK and Europe

Vincent Campbell, Head of the National Procurement Service, Office of Public Works (OPW), “The Irish Procurement Landscape

Alison Riley, Senior Procurement Officer, Hampshire County council, “Learning from the UK Experience”

Richard Hall, Managing Director, EISC Ltd, “The principles of public procurement in Europe”

10:45: Coffee break

11.00: Case studies: The Irish SME experience of public procurement
Speakers (TBC)

12.00: Breakout sessions
- Sessions run simultaneously, 30/35 places per session allocated on a first come, first served basis -

Colin Borland, Director, Bid Management Services – Northern Ireland, Tendering in Northern Ireland

Mary O’Halloran, Senior Procurement Manager, National Procurement Service, OPW, Getting your slice of Irish Public Procurement Opportunities (Full).

John Swords, Assistant National Director Procurement Head of Portfolio & Category Management, HSE, Health Service Executive Procurement

Declan McDonnell, Head of Procurement, Bord na Móna, Bord na Móna Procurement

13:15 Networking Luncheon

14:00 End


To register for this event click here.

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The European Union’s Intelligent Energy – Europe II (IEE) Programme is now open for applications, with budget of €67M to support up to 75% of the costs of eligible projects. To guide prospective applicants to this call for proposals, an information seminar will be held on 21st February 2012.

The 2012 Intelligent Energy Europe call for Proposals seeks projects in the following areas:

- SAVE - Energy efficiency and rational use of resources.

- ALTENER – New and renewable energy resources.

- STEER - Energy-efficient transport.

Registration 9.30am, Seminar 10.00am to 4.00pm light lunch included

For more information on the call click here.

Registered participants will receive the full agenda prior to the event.

Places are limited so please register in advance.

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Alternative Energies

Date: 21 February 2012
Time: 08:00-09:30 (networking and registrating starting at 07:30)
Venue: Byrne Wallace's Office, Grand Canal Square, Dublin 2.
Speakers: Mazhar Bari, CEO, SolarPrint and one other speaker, TBC in the coming weeks.

The Dublin Chamber of Commerce Green Economy Forum is kindly sponsored by ByrneWallace, KPMG and Ulster Bank.

For further information or to register please contact international@dublinchamber.ie

ABOUT THE SPEAKERS

Dr. Mazhar Bari is the co-founder and CEO of SolarPrint Ltd. He holds a PhD in Physics from the University of Cambridge (1996) and an MBA Smurfit School of Business, Dublin (2003). He holds patents in energy materials and devices. He is an expert in technology commercialisation and scaling. SolarPrint has raised 4M Euro to date and is currently shipping prototype product to customers. SolarPrint has made huge progress in turning our core printable dye sensitised solar cell (DSSC) technology into a leading energy harvesting product (to enable wireless sensors).

“This event may qualify as CPD for your professional association”